Managing Orders, Delivery, and Vendor Payments

The platform order in the vendor account should contain the commercial and service record from acceptance through completion.

Quick note: Document findings, changes, deliverables, and unresolved concerns.

Start with confirmed scope

Verify the customer, equipment, deliverable, timing, access, and price before work begins.

Document service activity

Record tests, findings, work performed, parts, configuration changes, remaining concerns, and recommendations in clear language.

Deliver through the order workflow

Provide the agreed report, files, session, repair, training, or other deliverable and use the applicable completion controls.

Maintain payout information

Keep required payout and tax information current. Platform fees, payment timing, refunds, and chargebacks follow the applicable Vendor Plan and Vendor Agreement.